Refund policy

Refund & Return Policy

We are committed to offering high-quality, carefully selected products. Please review our return and refund policy before placing your order.

Damaged or Defective Items

If your order arrives damaged or defective, we will gladly offer a refund or replacement.

To request assistance, please contact us within 48 hours of delivery and include:

• Your order number
• Clear photos showing the issue

Return Window

You may request a return within 14 days of receiving your order.
Returns requested after this period will not be accepted.

Return Conditions

To be eligible for a return, items must:

• Be in original condition
• Include all original packaging and accessories
• Be suitable for resale

Please note:

• Shipping fees are non-refundable
• Returns that do not meet these conditions will be rejected

Return Shipping Costs

Customers are responsible for all return shipping costs. Fees may vary depending on your location and chosen courier.

Refund Processing Time

Once your return is received and inspected, your refund will be processed within 5–10 business days.
Refunds will be issued to your original payment method. Please note that your bank or payment provider may require additional time to complete the transaction.